-
What are the deposit instructions for NYCLASS?
-
Please visit the FAQs in the Help Section of the NYCLASS Online Transaction Portal to view the deposit instructions to send funds into your NYCLASS account. Please note, you will need to send the fund from your bank.
-
When are wires sent from my account when I request a withdrawal?
-
Wires are sent every hour with the final distribution taking place shortly after the close of the fund at 12:00 p.m. ET; distribution times are subject to change as needed by the NYCLASS Administrator.
-
How do I update my contact information and notification preferences?
-
Once logged in to the NYCLASS Online Transaction Portal, Participants can update their contact information and notification preferences by navigating to the to the Administration menu then choosing My Info.
-
How do I update individuals who have access to my NYCLASS account?
-
Please navigate to the Administration menu to make changes to your Authorized Contacts. Please refer to the User Guide available in the Forms menu for further instructions.
-
How are the NYCLASS monthly statements delivered?
-
To download your NYCLASS statements, please go to the Accounts Menu in the portal. From there, please navigate to the Documents Section. Statements are not emailed for the security of the NYCLASS Participants’ account information.
-
Does NYCLASS limit the number of subaccounts a Participant can have?
-
NYCLASS does not limit the number of subaccounts Participants can have.
-
What are the limits on the number of transactions?
-
NYCLASS does not limit the number of transactions Participants can do.
-
How do I ad or delete authorized banks?
-
Please navigate to the Administration menu to make changes to your Authorized Banks. Please refer to the User Guide available in the Forms menu for further instructions.
-
Are the banking instructions different for a wire or an ACH?
-
Many banking institutions have separate ABA/Routing Numbers depending on whether the transactions are being processed via Wire or ACH. Please contact your local banking representative to ensure that you are providing NYCLASS Client Services with the appropriate account information. The instructions to send money into NYCLASS can be found in NYCLASS Transaction Portal.
-
For a next-day ACH, what is the cut-off time?
-
Next-day ACH requests must be received by 12:00 p.m. ET (24 hours in advance).
-
What is the difference between a wire and an ACH?
-
Wires are funds transferred via the Federal Reserve Wire System and can be processed and received by your beneficiary bank on the same day if the transaction is requested prior to the 12:00 p.m. ET cut-off. ACHs (Automated Clearing House) are processed overnight and are generally available to the beneficiary bank one business day after the transaction request has been made.
-
What are the daily cut-off times for transactions?
-
Transactions (withdrawals, contributions, transfers) conducted via the portal, telephone, or fax must be submitted by 12:00 p.m. ET for same-day processing.
-
What are the fees associated with wires/ACHs?
-
NYCLASS does not charge any banking fees to its Participants. However, your receiving bank may have wiring fees and/or incoming ACH fees, therefore we recommend always checking with a representative at your bank to discuss the potential costs.